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Archive for April, 2008

The Psychology of Closing

What is one of the most obvious ways to get inside your prospects’ minds? It is actually a twofold process: a) Don’t talk too much; and b) Ask lots of questions so they are the ones doing all the talking.

When we ask lots of questions, particularly if they are open-ended (the most effecti…

Addiction to Worry

Carole started counseling with me because she was depressed. She had been ill with chronic fatigue syndrome for a long time and believed her depression was due to this. In the course of our work together, she became aware that her depression was actually coming from her negative thinking - Carole…

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